We are fully insured including public liability.
Yes. To secure your booking for all of our services and save the date, we ask for 50% of the total price non-refundable booking fee. The booking fee should be paid when the terms and conditions are sent, with the remaining balance to be paid upon final delivery of the content.
All of our videos and photos are different and therefore take different amounts of time to produce. We would only deliver a project if we are 100% happy with it, which can take around 30 days but in most cases can be much sooner.
Unfortunately not, due to copyright licensing, we do not allow our clients to choose copyrighted music for the video. You're hiring us to create a creative narrative film that represents your business, we choose music that will play an integral role in your film; it allows us to set a particular mood and pace of your film.
That question pretty much needs its own article, but keep in mind, the hours and cost involved with: Administration, enquiries, marketing, gear (cameras, tripods, audio recording equipment, lighting, and a bunch of special tools to help us get some epic shots), gear maintenance, transport, meeting with clients, organising schedules, preparation (charging batteries, cleaning lenses, clearing cards), filming, editing (downloading footage, watching through, cutting down, choosing music, story-telling, colour-grading, touching up, exporting, uploading). Keeping in mind that typically around 30-40 hours will go into editing your content! Content videography and photography is a huge, detailed, and time-consuming process. If we didn’t charge what we did, the product would suffer.
We would absolutely love to meet all of our clients, but we know this isn’t always possible. So we usually recommend a phone or Zoom call. We want to make sure we answer any questions you are curious about, that you are fully confident in our ability to make your content as professional as can be and more importantly, so we can find out a little bit about yourselves. We don’t want to be a stranger to you, we want to assure you are as comfortable as can be around us.
Cancellations must be made in writing and we will retain your 50% booking fee unless we find a replacement booking for your date. If you cancel 2 weeks before the confirmed shoot date, the full payment is due unless a suitable alternative date for both parties can be arranged.
Although Uncle Bob has the best of intentions, does he have the proper equipment to do the job right? Does he have the stamina, know-how, and experience when it comes to filming professional content? Can he anticipate the important events and know what to film and when? If he doesn't, you're probably not going to be happy with the results.
Absolutely. Problems are rare but could include a misspelled name, missing information/messages etc. We will work with you to ensure the content is exactly to your liking- You can also watch via a live screen share Zoom call/Google meet on the final stages of the videos process to tweak things if you'd like! At the end of the day, we want you to be satisfied with your content.
We deliver all videos via a free online download from Wetransfer (no account is required to download videos from there) You can take the video and copy it to your own flash/USB drives. We recommend formatting the drive for ExFat (so it will work on most platforms... MAC, PC, most TV's).
RAW footage from the day can be purchased from us for a cost of £500. This would include hard drive delivery with sufficient space to withhold all the footage.
We accept Paypal and direct Bank transfers. Please contact us for details.
It's easy! Reach out either by email, phone, fax, carrier pigeon and we'll be happy to get the ball rolling.
If you have any more questions about videography or photography, get in touch with the experts at Feral Wolf Productions. As an award-winning and premier videography studio in North West England, we endeavor to capture professional content that shows off your business.
This website uses cookies. By continuing to use this site, you accept our use of cookies. Privacy Policy